Operating times at The Auctioneers Arms

After our first week of re-opening and following feedback from our customers, staff and the Manager, the management committee have reviewed the operating terms and conditions to ensure that our customers have a safe and enjoyable experience when visiting the pub.

The following will be in place from Wednesday 15th July 2020 :-

Opening Hours
Monday – Closed
Tuesday – Closed
Wednesday – 14:00 – 22:00hrs
Thursday – 14:00 – 22:00hrs
Friday – 12:00 – 0:00hrs
Saturday – 12:00 – 0:00hrs
Sunday – 12:00 – 22:00hrs

  • Children – Children will be allowed in the beer garden and The Gavel (not the bar) until 19:00hrs, providing they are supervised and seated with their parent/guardian at all times.
  • Dogs – Dogs will be allowed in the Bar and the beer garden (not The Gavel) but must be kept on a lead at all times
  • Drinks ordering – In the Bar, customers may order their drinks directly from the bar, ensuring they maintain social distancing at all times. Table service will continue in The Gavel
  • Smoking – Customers are asked to be considerate to others and only smoke in the “designated” smoking area outside
  • Food – Light bar meals to be reintroduced as soon as possible
  • Track and Trace – Customers to text their contact details to a dedicated mobile phone number upon entry to the premises. This device is locked away and the details will only be used should we be contacted by the NHS
  • Quiz night – It is hoped that the Tuesday quiz night will be re-introduced in August

Further information will follow

The Auctioneers Arms Re-opening

After some careful consideration and to help ensure we are fully prepared to welcome you back safely, we will now be re-opening our doors at 2pm on Wednesday 8th July.

Please do not visit us if you are showing any signs or symptoms of Covid-19. Follow the Government guidance on isolating and we will see you fit and well in a couple of weeks.

Please be patient as we try our best to accommodate you. These rules will be reviewed regularly and eased as soon as it is safe to do so. Please don’t be offended if we can’t fit you in, we will do everything we can to accommodate you all but we won’t compromise the safety of our staff or other customers.

We are afraid that it will be over 18s only for now and no dogs will be allowed either. This will apply to both inside the pub and the beer garden. We are a family and community pub and it’s been a difficult decision but until we know exactly how things will work, we don’t feel it will be the right place for children or dogs. Bear with us and we will try and ease this as soon as is practical and safe to do so.

We won’t be serving food for the first few weeks but again we will re-introduce this as soon as we can.

Entrance to the pub will now only be through the front door and exit through the rear door as we will be operating a one-way system throughout the building. Please read and follow any signage to help make this is as simple as possible.

Due to our new one-way system there will no longer be any smoking allowed around the front of the pub.

You may be asked to fill in a form detailing the contact details of at least one person in your group in line with Government guidelines on ‘track and trace’. This information will be destroyed 21 days after the date it was taken. More guidance will be provided on this matter as it becomes clear what the requirements will be.

Hand sanitising points will be set up at the entrance and around the pub, please use them as you enter the building and as often as you can once you are in.

Our staff will be regularly sanitising all touch points and the place will be thoroughly cleaned and sanitised every day.

Tables will be allocated on a first come, first served basis, so be patient if we are full. We will not be taking bookings and no one will receive any priority or preference over anyone else.

We have set the pub out in a way which offers the maximum safety so please don’t be tempted to move things around once you are in (including the beer garden of course).

Customers will be designated a seating area, drinks will be ordered at your table and delivered to you by our amazing staff. Please be patient as busy times. There will be no standing or ordering drinks at the bar.

Our drinks menu may be a little limited in the short term so please bear with us.

All sales will be by payment card/contactless payment only.

Please observe all social distancing rules. We know it’s going to be hard, but we’ve all got to play by the rules. If you can’t keep your distance you may be asked to leave.

Accessing the toilets will be via our one-way system and will be limited to maximum of two at a time.  Please be patient, plan ahead (don’t get caught short!), be sensible and remember to hand sanitise.

We are doing our very best so please be patient, courteous and good humoured and we will do the same. If you don’t think you will be able to follow the above then please stay away.

Our new temporary opening times including ‘drinking up’ time are;

Monday and Tuesday – Closed

Wednesday, Thursday and Sunday – 2pm until 10pm

Friday and Saturdays – 2pm until 11pm

We are looking forward to a friendly, safe environment and atmosphere and it’s going to take a lot of getting used to, but we will get there and try and make it as normal as possible.

Stay Safe and we all look forward to seeing you soon. All our love from the Team.

Message from the Management Team

Well, its now been 12 long weeks since we closed our doors. We know it’s a necessary evil, but it feels like an eternity and we’ve missed you all.
The good news is that the Prime Minister has announced that we will be able to welcome you back once again on 4th July.
We can’t wait to see you all again. It’s going to be a little different and there are going to be a few changes both inside and out but we can all meet again, albeit at a distance.
We are probably going to have to tweak our opening hours, our general layout, how we order food and drinks and a few other things but we hope the spirit of our community pub will be as strong as ever and not diminished by these unprecedented times. We will announce further details once the full guidelines are published and we fully understand what we need to do to keep us all safe.
No doubt we will make a few mistakes and the ‘new normal’ is going to take a bit of getting used to for us all, so please bear with us as we try our best to welcome you back whilst making sure that we are keeping everyone safe.
See you in a couple of weeks!

Auctioneers Arms – May 2020 update

We trust you are keeping well and coping okay during these difficult, unprecedented times?

Following the instruction from the Government to close our doors to the public on 20th March 2020 due to the Covid-19 crisis, our strategy to cut our revenue costs to a minimum appears to be paying off and, together with the government business support grant, our financial position isn’t too bad at this moment in time. Clearly we need to
monitor the situation on a daily basis and anticipate what our financial position may be in a further 3-6 months time should the pub remain closed. The Plunkett Foundation who are our professional advisors provide us with advice and support on a daily basis and we are constantly talking with other community owned pubs across the country
who find themselves in the same position as us.

Work is on-going behind the scenes to identify other funding streams  such as alternative income generation and we will be applying for a further £25K grant through the Plunkett Foundation.

Also, a number of our members continue to volunteer their time to vulnerable households of our local community who cannot leave their homes for essential items such as food, medication etc…

Finally,  a gentle reminder to those members who are yet to provide confirmation of their contact details so that we can ensure that our shareholder register is kept up to date and we can submit our returns to HMRC for tax relief. Can you please confirm the name of the shareholder, number of shares held, postal address, email address and phone number. Returns required by 10th May 2020.

We will endeavour to keep you all updated on the situation and we are confident that our Community Pub the Auctioneers Arms will open its doors and continue where we left off when the time is ready.

Stay safe and look after yourselves.


Ross Ward,
Caverswall Community Society.

Temporary Closure

It was with great regret and sadness that following the Government guidance relating to the  Covid pandemic crisis we had to TEMPORARILY close the Auctioneers Arms (and The Gavel) on Friday 20th MARCH 2020.

To all our customers, staff, volunteers and shareholders, we repeat the government advice. Stay at home, keep yourselves, your friends and your neighbours safe and let’s support our NHS.

We intend to re-open the Auctioneers Arms as soon as we are allowed to where we look forward to your custom and continued support. All events are cancelled until further notice.

Kind Regards

The Manager



The Auctioneers Arms will now be open every day from 12.30pm, closing times will remain the same.

With immediate effect we are introducing a revised Child Restriction Policy. Accompanied, well behaved children will be welcome in the bar until 5pm. Children will be welcome in The Gavel until 7pm unless dining, when it will be until 8pm. Children will not be served at and will not be permitted at the bar (this is already enshrined in Licensing Law).

Acting on government advice, all live entertainment is cancelled until further notice.

In addition, our evening food menu will now be served Wednesday, Saturday and Sunday.

Thank you for your continued support

Date of AGM

Caverswall Community Societies next AGM will take place on Wednesday 25th March 2020 at 19:30 hrs. The venue will be Dilhorne Recreation Centre, New Road, Dilhorne, Staffordshire ST10-2PQ. The meeting is for members only, all shareholders are welcome to attend and should receive a formal invite by either email or post.

Local City Council Leader Endorses Our Community Hub

“I am very impressed with The Auctioneers Arms and how the community has pulled together to get it reopened and up and running. I don’t go in very often, but I think it’s definitely a lesson in how communities can make great things happen for their residents”

Kind Regards

Cllr Abi Brown

Leader of the Council & Cabinet Member for
Corporate Resources and Strategy Partnerships